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Tell us if something has gone wrong
If you have a concern about our service, contact us with your name, a way to contact you and a brief description of the issue. We will review your request and respond within 48 hours.
Initial Enquiry
If you have any questions about our initial enquiry process or the eligibility checks we perform, please reach out to us directly. We aim to provide a clear explanation of the next steps within 48 hours.
Referral Process
If you feel that we have not introduced you to the most suitable provider for your specific funding route, we welcome your feedback. We will review the referral and ensure we are meeting your requirements.
General Concerns
For any other general concerns regarding our service, please contact us. We will review your request and respond within 48 hours.
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